CRM Landscape
Way of thinking and acting.
Most effective when it is cultural and value based.
Extend across the whole value chain, not just the customer.
Bewildering landscape with over 200 CRM vendors globally, plus the hundreds of industry niche systems which include some CRM capability. Where ti start, what to pick, what's important.
Most effective when it is cultural and value based.
Extend across the whole value chain, not just the customer.
Bewildering landscape with over 200 CRM vendors globally, plus the hundreds of industry niche systems which include some CRM capability. Where ti start, what to pick, what's important.